FAQs

What is the shipping cost?

Shipping is free on all orders.

How long does shipping take?

Standard shipping takes 10-15 business days.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. Use this number on the carrier’s website to track your shipment.

Do you ship internationally?

Yes, we do ship internationally. Shipping costs and delivery times will vary depending on the destination.

Can I change my shipping address after placing an order?

If you need to change your shipping address, please contact our customer service team on thingspk10@gmail.com as soon as possible. We can update the address if the order has not yet been shipped.

What if my package is delayed or lost?

If your package is delayed beyond the estimated delivery time, please contact our customer service team for assistance. In the rare event that a package is lost, we will work with the carrier to resolve the issue and ensure you receive your order.

What should I do if I receive a damaged or defective item?

If your order arrives damaged or defective, please contact us within 3 days of receipt with a photo of the damaged item and your order number. We will arrange for a replacement or refund.

Can I return or exchange an item?

Yes, we have a return and exchange policy. Please visit our Returns and Exchanges page for more details.

How do I contact customer service?

You can contact our customer service team at thingspk10@gmail.com for any inquiries or assistance.

Feel free to reach out if you have any other questions or need further assistance!